We adhere to current public health measures and Covid-19 protocols. Contactless delivery and Click & Collect services are available upon request. Please contact us for further information.
Small Appliance Delivery - $15.0
Premium Appliance Delivery - $99.0
Premium Appliance Delivery (over a 25km radius of Auckland) - $130.0
We are striving to enhance our delivery service, however, at present, our delivery services are limited to the Auckland region only.
Our delivery option is available within Auckland to physical residential or commercial addresses only.
Our couriers cannot deliver to PO Box addresses as we require a signature on delivery. This helps us to ensure your product arrives safely.
When you purchase, you can choose a delivery day. After placing the order, you will receive an order confirmation email, and our team will contact you to schedule the delivery.
Our delivery time for the Auckland metro area is 1-5 days, and for the Auckland rural area, it is 3-10 days.
Inspection Of Goods
When accepting delivery or picking up the items, please ensure you scrutinise the unit and make sure you are delighted with the items; before you accept the delivery (sign the docs, let the delivery guy go). Failing to do so may limit your right to claim such damage after you have accepted the good. Please check on the warranty claim
page if the product is not working.
Superficial Damage To The Goods
Some slight damage to the package does not affect the performance of appliances. This damage could happen during the delivery of the items, warehousing, lifting and installation process. We will compensate a voucher up to $100 depending on the total amount of the goods.
For some damages that affect seriously ( condition of use), we will arrange a replacement, repair or refund for the item. For any claim, please send a picture and describe the problem to our email: email@example.com or use our Contact Form.
Need To Change Your Delivery Date Or Details?
If you need to change your delivery date or address, please get in touch with our Customer Service Team at 027-425-6788 at least 48 hours before the scheduled delivery date.
Due to the impact of Covid-19 on supply in and around New Zealand, we are currently facing some stock shortages. If your order is impacted, we will reach out to you.