If these circumstances you can book a free onsite quotation, no obligations measure and quote service to find the right heat pump for your home.
No. Old piping can affect the integrity of the product and its warranty.
It depends. If your order has been unboxed and opened then a 20% restocking fee will be charged due to covering the returns fee to the supplier.
Your claim has been forwarded onto our returns team which could take up to 1-2 business days from point of contact for review or an update.